Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Organisation

Labels

Forum Posts

Changing the heart button to a plus

Hey there, We wanted to let you know that our design team is currently testing a new layout for the button responsible for adding items to Your Library and your playlists on iOS. The team is exploring revamping the look and some of the functions of t...

Dian_0-1673963885652.png
  • Moderator
  • Moderator
  • CursedBones
  • Visitor
  • 10289 Views
  • 142 replies
  • 26 likes
  • 10289 Views
  • 142 replies
  • 26 likes

Feedback on sharing the "Your Top Songs 2022" playlist

Hey there, Thanks for continuing to help us improve the Wrapped experience every year by sharing your valuable feedback. Let's get this thread going by posting your constructive feedback on the sharing of the "Your Top Songs 2022" playlist. This'll d...

  • Moderator
  • Moderator
  • ibuprofen
  • Newbie
  • 18838 Views
  • 76 replies
  • 11 likes
  • 18838 Views
  • 76 replies
  • 11 likes

If your Wrapped is not appearing, check out this thread.

Hey there, We're receiving reports that Wrapped 2022 isn't appearing for some users. This can be due to one of the following reasons: Wrapped is not accessible in all regions due to varying criteria. Not all user accounts are eligible for the Wrapped...

  • Moderator
  • Moderator
  • 12152122834
  • Visitor
  • 40901 Views
  • 490 replies
  • 16 likes
  • 40901 Views
  • 490 replies
  • 16 likes

Your 2022 Wrapped feedback thread

Hey there, Glad to see you here. This means you're about to take your time and post the most valuable content of all - feedback from our users. If your Wrapped is not appearing, check out this thread. For all other feedback, post in the thread here. ...

  • Moderator
  • Moderator
  • elee0171
  • Visitor
  • 19584 Views
  • 443 replies
  • 10 likes
  • 19584 Views
  • 443 replies
  • 10 likes

Deprecating Preview clips

Hi everyone, The Song Previews of playlists, albums, artist, track pages and Liked Songs were recently deprecated. Preview clips will still be available on any assisted curation and the Add songs feature under Liked Songs and playlists. Your construc...

  • Moderator
  • Moderator
  • tariqmehmood321
  • Casual Listener
  • 16695 Views
  • 146 replies
  • 13 likes
  • Liked Songs Playlist
    Playlists
    Your Library
  • 16695 Views
  • 146 replies
  • 13 likes

Solved!! Artist list library

Hello everyone Happy New Year I have a question that I have been asking myself since the 2019 update, do you plan to add a settings to allow us to add automaticaly the song AND the artist in the library?Because when we like a song, we have it in the ...

  • Casual Listener
  • Hello everyone   Happy New Year   I have a question that I have been asking myself since the 2019 update, do you plan to add a settings to allow us to add automaticaly the song AND the ...
  • Billy-J
  • Spotify Star
  • 756 Views
  • 1 replies
  • 0 likes
  • Artist
    Artist Playlist
    Library Navigation
    Liked Songs Playlist
    Organisation
    Update
  • 756 Views
  • 1 replies
  • 0 likes