Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Playlist issues

Labels

Forum Posts

Changing the heart button to a plus

Hey there, We wanted to let you know that our design team is currently testing a new layout for the button responsible for adding items to Your Library and your playlists on iOS. The team is exploring revamping the look and some of the functions of t...

Dian_0-1673963885652.png
  • Moderator
  • Moderator
  • 乃卂乃ㄚ乇匚卄ㄖ0
  • Roadie
  • 7298 Views
  • 109 replies
  • 20 likes
  • 7298 Views
  • 109 replies
  • 20 likes

Feedback on sharing the "Your Top Songs 2022" playlist

Hey there, Thanks for continuing to help us improve the Wrapped experience every year by sharing your valuable feedback. Let's get this thread going by posting your constructive feedback on the sharing of the "Your Top Songs 2022" playlist. This'll d...

  • Moderator
  • Moderator
  • ibuprofen
  • Newbie
  • 17888 Views
  • 76 replies
  • 11 likes
  • 17888 Views
  • 76 replies
  • 11 likes

If your Wrapped is not appearing, check out this thread.

Hey there, We're receiving reports that Wrapped 2022 isn't appearing for some users. This can be due to one of the following reasons: Wrapped is not accessible in all regions due to varying criteria. Not all user accounts are eligible for the Wrapped...

  • Moderator
  • Moderator
  • 12152122834
  • Visitor
  • 39499 Views
  • 490 replies
  • 16 likes
  • 39499 Views
  • 490 replies
  • 16 likes

Your 2022 Wrapped feedback thread

Hey there, Glad to see you here. This means you're about to take your time and post the most valuable content of all - feedback from our users. If your Wrapped is not appearing, check out this thread. For all other feedback, post in the thread here. ...

  • Moderator
  • Moderator
  • Sondering_Yuugen
  • Newbie
  • 18753 Views
  • 442 replies
  • 10 likes
  • 18753 Views
  • 442 replies
  • 10 likes

Deprecating Preview clips

Hi everyone, The Song Previews of playlists, albums, artist, track pages and Liked Songs were recently deprecated. Preview clips will still be available on any assisted curation and the Add songs feature under Liked Songs and playlists. Your construc...

  • Moderator
  • Moderator
  • Yordan
  • Moderator
  • 15011 Views
  • 144 replies
  • 13 likes
  • Liked Songs Playlist
    Playlists
    Your Library
  • 15011 Views
  • 144 replies
  • 13 likes

Superuser Contribution [iOS] song queue keeps resetting in playlist

Plan: Free; iPad air (4th gen) iOS 15.5; Spotify v8.7.46 Since the latest app update all of my playlists have an issue where the song queue will reset back to the start after playing one or two songs. At most it will play two songs then go back to to...

  • Casual Listener
  • Plan: Free; iPad air (4th gen) iOS 15.5; Spotify v8.7.46   Since the latest app update all of my playlists have an issue where the song queue will reset back to the start after playing one or ...
  • okami_g
  • Casual Listener
  • 783 Views
  • 2 replies
  • 2 likes
  • iOS
    Playlist issues
    queue reset
    song queue resets
    Troubleshooting
  • 783 Views
  • 2 replies
  • 2 likes

My playlist has disappeared from the stats of artists and bands.

PlanPremiumCountrySpainDeviceOnePlus NordOperating SystemWindows 10 My Question or IssueI have a playlist called Reggae Summer Beach. It has more than 44 thousand listeners. It has always been among the most listened Reggae playlists. In the artists'...

  • Regular
  • Plan Premium Country Spain Device OnePlus Nord Operating System Windows 10   My Question or Issue I have a playlist called Reggae Summer Beach. It has more than 44 thousand listeners. ...
  • redius
  • Regular
  • 520 Views
  • 2 replies
  • 0 likes
  • Playlist
    Playlist issues
    Playlist Ranking
    Playlist Spotify
    Playlist Stats
    Playlist Views
  • 520 Views
  • 2 replies
  • 0 likes