Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Playlist Stuck on Custom

Labels

Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify launches every year, Spotify Wrapped, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's really l...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • Dave34556
  • Newbie
  • 53792 Views
  • 58 replies
  • 61 likes
  • 53792 Views
  • 58 replies
  • 61 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • Joggerwithoutmusic
  • Casual Listener
  • 23181 Views
  • 44 replies
  • 28 likes
  • 23181 Views
  • 44 replies
  • 28 likes

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

Community Blog Post.png
  • Spotify Star
  • Spotify Star
  • Okiedokiedorkie
  • Casual Listener
  • 119334 Views
  • 62 replies
  • 48 likes
  • Connect
    JAM
  • 119334 Views
  • 62 replies
  • 48 likes

Superuser Contribution Playlists Order in Spotify for Android Auto and Web App Stuck in Custom Sort

Issue:Ever since early March, the playlists in Spotify for Android Auto, the Web App, and Samsung TV are all stuck in the Custom sort order even if I have the desktop and Android versions sorted by Date Added; this occurs across all of my playlists. ...

  • Roadie
  • Issue: Ever since early March, the playlists in Spotify for Android Auto, the Web App, and Samsung TV are all stuck in the Custom sort order even if I have the desktop and Android versions sorted by...
  • Lyubka
  • Moderator
  • 1788 Views
  • 8 replies
  • 2 likes
  • Android auto playlist order
    playlist bug
    playlist sorting
    Playlist Stuck on Custom
  • 1788 Views
  • 8 replies
  • 2 likes