Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: playlists gone

Labels

Forum Posts

Sunsetting New Episodes

Hey folks! You may remember that a few months back we tested removing the ‘New Episodes’ from ‘Your Library’. Starting today, we’ll gradually be rolling out this change in order to simplify finding new releases from your followed podcasts and artists...

Vasil_0-1679055372103.png
  • Moderator
  • Moderator
  • Rtychsue
  • Casual Listener
  • 2912 Views
  • 48 replies
  • 2 likes
  • 2912 Views
  • 48 replies
  • 2 likes

Introducing Smart Shuffle!

Introducing Smart Shuffle! We know that our users love creating their own playlists to capture key moments in time – in fact, playlists created by users often become their most-streamed playlist for the first several months but listening to these pla...

Joan_0-1678291161091.png Joan_2-1678291160675.png Joan_3-1678291160655.png Elena_1-1678292065514.png
  • Moderator
  • Moderator
  • Isaac951
  • Newbie
  • 7752 Views
  • 83 replies
  • 11 likes
  • 7752 Views
  • 83 replies
  • 11 likes

The Heart button is being replaced with a (+) Plus button

Starting in March 2023, the ♡ Heart button will start being replaced with a (+) Plus button for saving things to Your Library. Things that have been saved to Your Library will now show a green ✔ Check icon instead of a green Heart icon. This change w...

The Heart button is now a Plus button.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 791 Views
  • 1 replies
  • 0 likes
  • 791 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution My playlists are gone

PlanFreeCountryUkraineDevicePC (early 2019), phone realme 9i (2022), Google Chrome browserOperating System(Windows 10, Android 11) My Question or IssueToday or yesterday, three Spotify playlists that I co-owned and edited on my own since March 2022, ...

  • Newbie
  • Plan Free Country Ukraine Device PC (early 2019), phone realme 9i (2022), Google Chrome browser Operating System (Windows 10, Android 11)   My Question or Issue Today or yesterday, thr...
  • Yordan
  • Moderator
  • 228 Views
  • 1 replies
  • 0 likes
  • playlists gone
  • 228 Views
  • 1 replies
  • 0 likes