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Ongoing Issues

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Topics with Label: Premium for Family

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Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify launches every year, Spotify Wrapped, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's really l...

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  • Spotify Star
  • Spotify Star
  • Benjamin47
  • Visitor
  • 157789 Views
  • 68 replies
  • 69 likes
  • 157789 Views
  • 68 replies
  • 69 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

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  • Spotify Star
  • Spotify Star
  • Kiddnextdoor
  • Visitor
  • 44583 Views
  • 60 replies
  • 30 likes
  • 44583 Views
  • 60 replies
  • 30 likes

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

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  • Spotify Star
  • Spotify Star
  • Kenny142
  • Visitor
  • 137628 Views
  • 63 replies
  • 48 likes
  • Connect
    JAM
  • 137628 Views
  • 63 replies
  • 48 likes

Superuser Contribution explicit content not showing

PlanPremium FamilyCountryPoland My Question or IssueMy brother, as a joke, turned off the explicit content on my account. He turned it back on almost a month ago (on the 8th of August), but I still don't have access to explicit content. How to fix it...

  • Visitor
  •   Plan Premium Family Country Poland   My Question or Issue My brother, as a joke, turned off the explicit content on my account. He turned it back on almost a month ago (on the 8th ...
  • Ivelina
  • Moderator
  • 259 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 259 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Ads keep playing when listening to podcasts or music although I have a Premium account

PlanSpotify - Premium for FamilyCountryFranceDevice(iPhone 6, Ipad Mini 2018) My Question or IssueEven though I pay for the Spotify Premium version so I can enjoy music and podcasts without having to listen to Ads. Spotify keeps playing ads, sometime...

  • Casual Listener
  • Plan Spotify - Premium for Family Country France Device (iPhone 6, Ipad Mini 2018)   My Question or Issue Even though I pay for the Spotify Premium version so I can enjoy music and podca...
  • Eni
  • Moderator
  • 6202 Views
  • 9 replies
  • 0 likes
  • Premium for Family
  • 6202 Views
  • 9 replies
  • 0 likes

Superuser Contribution I can't listen to my downloaded music when offline

PlanPremium familyCountryCzech republicDeviceiphone 11Operating Systemios 16 (new)My Question or IssueI can't listen to my downloaded music. When i am offline, all of my downloaded music just can not be played. That's one of reasons i even have premi...

  • Regular
  • Plan Premium family Country Czech republic Device iphone 11 Operating System ios 16 (new) My Question or Issue I can't listen to my downloaded music. When i am offline, all of my downloaded ...
  • Lyubka
  • Moderator
  • 970 Views
  • 9 replies
  • 1 likes
  • Premium for Family
  • 970 Views
  • 9 replies
  • 1 likes

Superuser Contribution Can't add album to playlist

Hello,my wife and I have premium family. Recently she can't add albums to a playlist in her app (Android) anymore. But adding single songs works.Does anyone have any idea what we can do? Many thanks in advance.

  • Regular
  • Hello, my wife and I have premium family. Recently she can't add albums to a playlist in her app (Android) anymore. But adding single songs works. Does anyone have any idea what we can do? &nb...
  • narrator
  • Casual Listener
  • 10042 Views
  • 15 replies
  • 0 likes
  • Premium for Family
  • 10042 Views
  • 15 replies
  • 0 likes

Superuser Contribution Can't create playlist folders

Hi so I just switched from individual spotify premium to premium for family. I created a new account when joining family so that I could start over with my music tastes. I noticed that I can no longer create playlist folders on my desktop app? I was ...

  • Casual Listener
  • Hi so I just switched from individual spotify premium to premium for family. I created a new account when joining family so that I could start over with my music tastes.   I noticed that I can...
  • Elena
  • Moderator
  • 3566 Views
  • 15 replies
  • 2 likes
  • Premium for Family
  • 3566 Views
  • 15 replies
  • 2 likes

Superuser Contribution My daily mixes have been updating twice a day!

Plan: Premium/FamilyDevice: Android + Desktop My daily mixes sometimes update more than once a day. These updates tend to roll in the morning. I'll have 6 mixes up until 10 am, then they will change and remain that way until the next day. I listen to...

  • Casual Listener
  • Plan: Premium/Family Device: Android + Desktop   My daily mixes sometimes update more than once a day. These updates tend to roll in the morning. I'll have 6 mixes up until 10 am, then they w...
  • Alex
  • Spotify Legend
  • 1362 Views
  • 3 replies
  • 0 likes
  • Premium for Family
  • 1362 Views
  • 3 replies
  • 0 likes