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Replying to:
Declined credit details when redeeming a trial membership
Music Fan
‎2012-04-09 07:29 PM

Hi,

 

I have tried 4 different credit cards and i continue to get the same message "Declined, please check or change payment details" when trying to redeem a trial membership and typing my credit card details. I have used the cards elsewhere so i dont understand why it is only Spotify declining my card.

 

I think it might be the fact that my card is registered in Denmark while my account is Swedish. Problem with that is that i dont seem to be able to change my country of residence without inputting my card details... so a catch 22...

 

Could someone spare an advice??

 

THX