Reply

Spotify Connect troubles with Yamaha MusicCast

MEA707
Casual Listener

Up until a few days ago, I had absolutely no problems connecting to my two Yamaha MusicCast speakers (WX-010 and WX-030) with Spotify Connect on my Android phone. All of a sudden, I very frequently have it get stuck on "Connecting..." when I try to connect. I have the same problem with the desktop version of Spotify.

 

This is specific to Spotify Connect as I have no problems playing Pandora on the speakers. I didn't change any of my network settings or do any kind of upgrades.

 

I've tried the following:

1) Restarted my router (once by restarting it, and once by completely uplugging it and plugging it back in).

2) Powered off and powered back on the speakers.

3) Completely reset the speakers and reconnected them with the MusicCast app.

4) Signed out of all Spotify devices and signed back in.

5) Removed and reinstalled the Spotify app from my phone.

 

None of these have helped. Is there a known Spotify Connect issue with Yamaha devices going on now?

multimegamixer
Newbie

I am in the same situation. A few days ago, I bought a Yamaha NP S303, and it doesn't appear in the spotify app as a device for play my music. It's connected by wifi, and my spotify account, is familiar, and I don't know if this is a problem. It has the last firmware and the app, is updated.

Lithium27
Newbie

Hi!
This problems still continuing? I want to buy yamaha wx-010 to use with spotify but if it doesn't work with spotify...

Luisolopez
Casual Listener
I haven't tried.

NilsonHerr
Casual Listener

I'm sorry to tell you for me it is still there. I'd recommend trying it out though. Sometimes you can get 030 for very good price. If it doesn't work, return the Box.

NilsonHerr
Casual Listener

Guess what I found out: The speakers seem to be connected to my wifes spotify account! When I switch accounts on my android phone to hers all speakers are shown on her account. On my own account I see no speakers at all! Please fix this spotify/yamaha!!!

 

Tried everything reinstall relogin etc... My work around was:

To login spotify with my accout on my desktop computer which is in same network, start spotify. On my desktop my account finds the speakers. And after that my account on android phone finds the speakers as well! It is a really weird and annoying work around because it is no comfort at all to do that every time. Without my desktop computer my account sees no speakers.

reaand
Newbie


@NilsonHerr wrote:

Guess what I found out: The speakers seem to be connected to my wifes spotify account! When I switch accounts on my android phone to hers all speakers are shown on her account. On my own account I see no speakers at all! Please fix this spotify/yamaha!!!

 

Tried everything reinstall relogin etc... My work around was:

To login spotify with my accout on my desktop computer which is in same network, start spotify. On my desktop my account finds the speakers. And after that my account on android phone finds the speakers as well! It is a really weird and annoying work around because it is no comfort at all to do that every time. Without my desktop computer my account sees no speakers.


 

 

Thanks mate, 

I was in the very same situation, my yas 306 soundbar and 010 speaker suddenly disappeared from my phone  (witha Android oreo) a while ago. Again. And this time I couldn't find any solution. I tried with all the network hints I founded but they didn't work. Then I read your post, but not with the due attention. Lukily by chance the same day I opened spotify connect in the car back home from work and it asked me if I wanted to keep listening music on my work desktop or on my mobile. I said, what? I'm not on wifi anymore. And so in the end I connected the dots.

 

The next day I first disconnected from my desktop spotify app at work (on which no other deviced where listed by the way) and back home I downloaded and logged in into the desktop app connected on my home wifi. And then after some minutes magically both the devices appeared. But still not recognized by my mobile. So I cleared mobile spotify cache and to be fully sure disinstalled and reinstalled again spotify from my mobile and after a while bingo! I had back my devices. 

 

So basically spotify connect messes up when has to deal with more than one wifi network or more than one user account. In my case I can't track down if I changed anything at home or at work that caused the issue. I just remember that spotify started stop playing randomly with no reason while listening a playlist. It happened few times and the last time it happened my devices had disappeared. I was going mad so again thanks 🙂 I second the request, please fix it. 

 

 

ImaginaryMiss
Newbie

Similar probem here: I use Pioneer X-HM36D, Spotify connects and does not play music even though on pc and android app it's shown that it does. Aditionally, Spotify doesn't work smoothly on pc when connected - I can't switch a song. Please, fix it!

blacklord049
Music Fan

Did someone encounter sudden pauses using Spotify Connect on their AVR ?

Yesterday I was playing songs on my RX-V581 with my smartphone. It stopped playing one of them and I had to tap multiple times to restart the track. I don't think I did something wrong like touching the screen during playback, because title disappeared from the OSD, as it did the previous weeks.

However Yamaha released a new firmware update, version 2.56, which seems to be a major update.

Changelog here :

This firmware includes

  • 1. To be compatible with MusicCast 2018 models
  • 2. Stability Improvement

I'll check again this weekend if the problem still occurs or not, and if it's not broken at all.

badreligion91
Music Fan

Ironically, after I updated the new firmware to my 4 wx010, 1 wx030 and wxa50 Deezer will not sync well. The speakers are all out of step with each other.

 

I haven't had a lot of time to tinker, but it appears that Spotify works just fine. 

 

Someone from Yamaha who is a Musiccast expert is supposed to call me.

 

So, conclusion: every time an app or hardware has an update its unpredictable if your gear will work. This sucks.... I want the old firmware back!

wagnerm25
Regular

I did firmware update some days ago for my yamaha wxc-50 pré-amp and spotify remains works fine. But, I don't have any yamaha speakers, my wxc-50 is used just as network player and it's connected via RCA cable to a Marantz amplifier. It's a very simple setup with just one room configured. Also, all attached via ethernet cable, no wifi.

WillTurci
Newbie

My WX 030 stops suddenly when playing Spotify. I re-setted the musiccast app and the wx-030 entirely but still no solution.

I’ve read all this thread and it looks like no solution was found. 

Please spotify Team find some solution it’s so frustrating to pay you the monthly fee and having paid some 200+ € to buy a good yamaha speaker and not having the possibility to play music without problems and interruptions.

 

Also, if I may suggest, but this is a different matter.

You should add some setup features for matching two or more speakers together that are not from the same brand (my experience: I have a google chromecast audio in a room and a yamaha wx 030 in another and it’s impossible to cast music to both the devices at the same time.)

 

 any help is very much appreciated.

Jorlin
Music Fan

My Yamaha Devices still work great after the mishap last week.

1 RX A1070, 1 YSP-1600, 2 ISX-80, 2 WX-030 and 1 WX-010.

 

However, I was away end of last week. During my travel I noticed that my device all show up in Spotify Connect even though I am not connected to the local WLAN network. I can use my mobile connection to controll the devices... and they all show up now. I am not 100% sure but I have not noticed I could do this before...

And if I setup the MusicCast link before leaving, these devices show up linked... So I am away and I can play music on my devices anywhere I want.

 

Was this possible before?

mrvos
Casual Listener

For me the problem still persists. After clearing cache of spotify for both phone and PC, and resetting the Musiccast twice, it keeps happening. I can't change DNS because my ISP router doesn't allow me to do so....

Altum11
Casual Listener

I have been in dialogue with Spotify since weekend over this problem. They assured me they would get to the bottom of it. Whilst I haven’t had formal notification that they have resolved my problem, I have had my system on test this morning for over 2.5hrs, so far no dropouts, fingers crossed!!!

Altum11
Casual Listener

I should also add, they gave me access to one their test accounts, the dropouts were also occurring on that account too.

badreligion91
Music Fan

Glad to see it's working for all of you again.... I'm sticking with Deezer just because I like the integration into the Musiccast app. 

 

I never really liked juggling between two apps especially when you have 6 + speakers going and need volume control... Then you want to change a song etc....

dmopp
Music Fan

Same here, the outage letnme try deezer and.... i like it. 1 app and done 😄 but still testing

H3lli0n
Regular

Well bad news for me. After 2 days of working spotify problems have been starting again. Spotify stream cut after few songs .... Please Spotify find the issue to absorb all traffic.

cennema
Regular
We celebrated too soon. Here too same problem all over again. After 2 days
without any hiccups.

Rucan
Newbie

Hi,

 

I just test Spotify one month free subscription. I confirme this issue on my Yamaha receiver.

Music stop after some minutes. One time 15 minutes or 3 minutes...  completly ramdom time.

I test it from PC or android apps, it's the same issue.  

 

😞

 

SUGGESTED POSTS