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Re: Nuclear Blast unavailable

Jalten
Regular
Still hasn't been solved. I really miss the Sabaton Heroes album. But let's be patient.
1 person liked this

Re: Nuclear Blast unavailable

M_0_J_0
Gig Goer

Latest reply (yesterday):

 

"I don’t have a list of the albums unfortunately. But the goal is definitely to have all albums available again. There are no region restrictions happening, I believe that all European countries are affected by the distributor change at the moment."

1 person liked this

Re: Nuclear Blast unavailable

M_0_J_0
Gig Goer

The album that made me contact NB, The Ride Majestic, is available again.

So I have good faith the rest will popup again soon.

2 people liked this

Re: Nuclear Blast unavailable

Trishun
Newbie

Nightwish's Endless Forms Most Beautifull is back! Unfortunately still no Wishmaster and Sabaton's Heroes.
As you said - give them some days.

1 person liked this

Re: Nuclear Blast unavailable

Jalten
Regular
Sabaton Heroes is back! :)
2 people liked this

Re: Nuclear Blast unavailable

Agent_Orange
Casual Listener

Hi guys,

I also have problems with some of the older Nuclear Blast albums disappearing. I'm in Bulgaria (EU) and using Spotify premium on PC & iPhone.

As an example, the following albums disappeared suddenly and cannot be located by the search function any longer:

https://open.spotify.com/album/1pzVJMVD8i9z4oAVlFrXV2?si=9Im1mSiTTGOaF0mui6sFww

https://open.spotify.com/album/0dkIxCMy3fjvpZlETaq7LA?si=x0u2BCpcQQmuX0H0ClzSOw

https://open.spotify.com/album/65pOIhZOmWe6N6TAiWIbhF?si=RIEYaJq1SMSfyUVyUVllDA

https://open.spotify.com/album/0bPeTqwokCpTvwsPpGUYJ8?si=LLwqXGZMRE6dO-XgSYN9jw

https://open.spotify.com/album/5402YVSUDeCYZGw979QK5R?si=oQ8cS2goQfOOYPeN2K70Xw

https://open.spotify.com/album/4u9floNcwgKvPC3Pq3P0WV?si=7LEm7shGTOa8rfANVRKP7w

https://open.spotify.com/album/7KBRbKxRWcXDeoYcXIRS0A?si=Yf3aRFIvRHK_FPolxqiH6g

https://open.spotify.com/album/4MdJ4WGnG3lhg7Sk29vxGY?si=6Uz1Xu8-S7aqWOdQqCugag

I only have reference to these because I had saved them when they were available, but I cannot play them anymore.

I am sure there are many others missing, but I think the above is sufficient example to make my point.

Meanwhile, some Nuclear Blast albums such as "La Muerte" by Gorefest, "Carnival is forever" by Decapitated, "Heaven's Venom", "The Prophecy" by Kataklysm, "At the Gates of Sethu" by Nile, some Rage and Testament albums and many other Nuclear Blast titles are still available.

I found out about all of this yesterday and emailed support. They didnt tell me anything useful, just copy-pasted polite phrases and fake surprise ("oh, it seems this album has suddenly and unexpectedly become unavailable for your country. just wait and it may or may not reappear in a few days/months/years time") I had to Google it to find out what was really happening.

Honestly, when I figured it out yesterday I was foaming at the mouth for two whole hours.

Would it hurt Spotify to just send an automated e-mail with a short announcement: "Guys, we have some stability issues with Nuclear Blast back catalogue, some albums may disappear for a while but they will be back if we renew our distribution agreement." ?

But sneakily removing albums and then acting all surprised is a **bleep**ty business practice and Spotify should feel bad about it.   

Just be honest to your subscribers guys, they are people too.

PS: I am still new to the whole streaming thing (made my first Spotify subsription last month), but I now have some severe trust issues with it. It seems physical copies (CD) and ripped mp3s is still the way to go. At least nobody can take it away!

Re: Nuclear Blast unavailable

M_0_J_0
Gig Goer

Have you tried emailing Nuclear Blast?

 

Btw, the first album in your list works just fine for me, couldn't get the others to show though.

For example, I get a different artist for Brutality, and a different album for "The Atrocity Exhibition"

Re: Nuclear Blast unavailable

Agent_Orange
Casual Listener

Hi mate, thanks a lot for your reply.

 

The LockUp album just showed up for me. It was not available 2 hours ago. So I guess someone is actually working on resolving this issue.

 

I have not contacted NB yet, as I mentioned I am new to all this and identified the problem yesterday afternoon. Sure I will shoot them an e-mail with the links, perhaps they can help work on it.

 

As for the other missing albums, I tried searching lots of ways for these albums - by album name, song names, by artist and then checking the albums listed, but with no success. Spotify support sent me alternative URI for some of them, but no luck, they still dont work. 

 

Re.links, perhaps it is better to use the Spotify URI to be more precise? I guessed the "Album link" thing did the same job, but I guess it's not so precise if you are seeing different artist/album.

 

For example this should be the Spotify URI for Brutality "In Mourning": spotify:album:0dkIxCMy3fjvpZlETaq7LA

 

Cheers / lots of luck,

3 people liked this

Re: Nuclear Blast unavailable

nuclearblast
Music Fan

hey everyone,

nuclear blast is working on it. there was a switch in distributors which caused a lot of gaps in their large catalogue. everything will become available again in the coming days.

thx for your patience!

Re: Nuclear Blast unavailable

djbartman
Casual Listener

Genexus from Fear Factory is still unavailable, and from what I can read allready for at least 3 weeks... I hope this will be solved soon (how hard can it be?) and will not happen to often, this makes me think twice about staying with spotify premium!

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