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I sent to both spotify and marantz. Both say the other party changed something.

Same issue with Marantz sr6007. Spotify's email responses are all doublespeak. Very frustrating.

We should quit our accounts, we deserve to be informed when such changes are made. Also there's no customer care or official messages, Why do we have to look for information among other users? Shouldn't there be someone officially helping customers as in every other respectful company?

I wrote of our problem on FB SpotifyCares, as it seems to be no official helpdesk that will receive the problems (I have not found, and if there is well hidden ..)

IT WORKS AGAIN on my Onkyo TX-NR509 🙂
Marked as solution

also on my Marantz m-cr610

Even my M-CR610 device works without firmware updates!
Spotify has written to me: "We recently made changes to our API which may be the reason behind this. Does Search work as normal on other devices? It may be a case of waiting for a firmware update to get this sorted."

All

My marantz also now working again

Denon is working again to...

Works fine now. So what happened?

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