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Thanks so much - i have just followed your steps and this worked 🙂

So when you re-subscribed to the student account and it said you will be charged on X date, did it automatically charge you 4.99 or did it wait until your 9.99 date ended?

Thank you!!! this helps!!
I was in the process of switching just now...and I wanted to be sure I'd retain all the playlists.

Well I am trying to change my account from full paid to student.

 

I have cancelled Premium as suggested up thread. I then go to the student discount signup page, click through, enter payment details and them click through to student ID page , which also contains DOB.

The field for entering Student ID number is there but it wont accept any input of numbers !

@swissytrader

 

Are you in the US?

 

Have you tried this site?

 

https://spotify.sheerid.com/

osorniosSpotify Star
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Hi osomios,

 

No I am in the UK.

 

Thank you for the suggestion

 

@swissytrader

 

You should contact customer support through this link:

 

https://support.spotify.com/contact-spotify-support/

 

They'll help you out. They take, at the most, 24 hrs to get back to you.

Don't forget to check your spam folder for responses as they may end up there.

 

If you get an automated email directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you.

osorniosSpotify Star
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Thanks!!

Thanks Matt. Your help made it simple for me to change from regular to student in minutes. You rock! =]

When I cancel the account, will I lose my playlists and songs I already have??

@biancacherek

 

If you cancel your subscription you won't lose any playlists, friends, settings, etc. You'll lose the Premium features, but can keep using your account as Free.

 

If you cancel your account then yes, you lose everything regarding your account.

osorniosSpotify Star
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If you do cancel and apply for the student discount, do you lose your playlists, favorite stations, songs, etc.? 

Yes, all my music stayed after i canceled and then signed up again.

You rock! Yes I am replying to your super old post, but I did exactly what you said and I got my student discount.

I tried to switch to student and it is saying they can't verify student details. Sorry to dig up an old thread

Hey @cvstom__

 

Are you in the US? Try using this site to validate.

 

If it succeeds, when you log back in your Spotify account, and look under the subscription tab the price will change to $4.99 for your upcoming renewal date.

osorniosSpotify Star
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HI,

Please help I'm trying to get the student discount but I dont get how I have to do this. How do they what these files documents exactly?

4b83869a689bbeaa14d1a1ae337ad080.png

Hey @aalomrann

 

An image scan or pdf should work.

 

Hope it helps. 🙂

osorniosSpotify Star
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I clicked on that first link you posted to switch over but in the email section i tyoed my student email not the email i have my premium with. Now im wondering if it was supposed to put my premium email?

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