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i got a new iphone and trying to get the APP on my new phone.
asking for my password and i dont remember.
cant figure out hoe to get my password
I used the contact link, unfortunately it may be slightly difficult to solve my problem that way. I lost access to the email account I used when I made the account. It was with my old work email address. I left a new email address in the message, so hopefully spotify can help me close the loop. 😞
hi there we have a family premium account and a few days ago i open up my account and the subscription is now free so no longer able to listen to music. i've talked to my main holder and a premium familly account cost has come off and they still have it and they havent removed my account so i don't know whats up. username is duncy12 and email for that account is duncycameron7@gmail.com
thanks duncan
Hi am not getting the reset password email either, what's going on?
Hello Spotify,
I'm trying to reset my password so that I can update my email in my account info but the password reset hasn't arrived. I tried it twice, once with my email and once with my username and neither have worked. Please help me reset my password.
Thanks
Same thing happened to me so I logged in via browser to confirm what email I registered with then clicked on “sign out of all devices” got the password reset email straight away.
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