Accounts

[Richard · Accepted solution]

---

@leonsegal wrote:

i can only see 45...

---

Ok, I've tried removing and readding all the starred tracks for you. Let us know if this makes any difference.

[leonsegal]

that did it! phew!! thank you very much!

[leonsegal]

actually wait - it hasnt done it! theres now 2 of each track that i added since i lost all the songs.

😞

[Richard]

---

@leonsegal wrote:

actually wait - it hasnt done it! theres now 2 of each track that i added since i lost all the songs.

😞

---

Oh sorry about that. I'm a bit confused now as to what needs doing where (doing this all manually can be a headache).

Here's a snapshot of your starred tracks before anything was removed, hopefully you can use it to restore things to how they should be: leonsegal starred

[leonsegal]

yeah - those are the songs...but when i remove the 200 blues classics (which I added by mistake) all the songs dissappear too....I am confused too!

[Richard]

I've updated my playlist of your tracks to remove those 200 songs. How does that look?

[tdobester]

Is there a way to get the starred list back? 

[pcoventry76]

---

@tdobester wrote:

Is there a way to get the starred list back? 

---

usually a moderator can restore it and link it here.

On a side note I had a look at the starred tunes by leonsegal - nice tunes in there. And nice collection you have there too Richard! 🙂 

[Richard]

---

@pcoventry76 wrote:

On a side note I had a look at the starred tunes by leonsegal - nice tunes in there. And nice collection you have there too Richard! 🙂 

---

I second this. Though really, anything with British Sea Power gets my vote.

tdobester - it looks like you've currently got 140 songs on your Starred tracks list. Is that right?

[leonsegal]

all the old starred tracks have gone again! I am left with only the tracks I starred since adding/deleting the blues album to my starred list (and some of those are duplicate).

[Richard]

Are they back now?

[leonsegal]

unfortunately not...

[tdobester]

yes 140 now--more like 1000 or more before.  There is a ton missing now. Thanks! 

[tdobester]

right, but I lost a ton--there was more like 1500 in there.

[Richard]

leonsegal - since this is going on a bit now, could you get in touch via our contact form and we'll continue this by email. I'm a bit confused as to what's going on really. The tracks shouldn't keep disappearing like that.

tdobester - I'm afraid I can't see anything beyond the 176 or so currently in there. You could also drop us a line through the above contact form but we might not be able to help retrieve them I'm afraid (unless there's another account somewhere we're not seeing).

[thisisshwa]

i lost all mine aswell can u do that playlist thing u are doing for me too plz, sorry to be a pain i just had weeks worth of music stared!

[Richard]

---

@thisisshwa wrote:

i lost all mine aswell can u do that playlist thing u are doing for me too plz, sorry to be a pain i just had weeks worth of music stared!

---

I see 6748 starred tracks on your account. Are they still all missing?

[Eloy]

Hi,

I've accidentally deleted all my starred songs. Is there a way I can restore them?

Thanks for your help.

[meahtenoha · Accepted solution]

Hi Eloy - Those starred tracks should have been restored to your account. Just sign out and sign back in. 

If any other users find some some starred tracks (or a whole playlist) missing, just head over to our  contact form. From there our support staff can try to restore those tracks for you. 

[dhong2]

Connected fb to spotify and now all my playlist and starred songs are gone ! I want to disconnect from facebook as well....help?