Android

[Alex]

Hi folks,

For anyone who is still experiencing this issue on the Windows Desktop app - have a look at this Ongoing Issue thread.

It contains helpful troubleshooting steps, which may resolve the issue.

Hope this info is helpful. Don't hesitate to reach out if you have questions.

[user-removed]

You get back to online mode? Everything else works apart from Spotify is there a bug or some thing - refund?

[user-removed]

You get your money refunded 

[Acsia]

Simply click on your library then the settings icon appears in the top right. Click on that and you should find the toggle for online mode 🙂

[mettingman]

Hey all this was driving me nuts for a long time on my Samsung Galaxy. Finally figured out a solution that helped me. Its a real easy fix. Made a post on my blog.

https://1fixcomputermedic.com/spotify-says-its-offline-when-its-got-a-full-internet-connection/

[Alex]

Hi folks,

For anyone who is still experiencing this issue on the Windows Desktop app - have a look at this Ongoing Issue thread.

It contains helpful troubleshooting steps, which may resolve the issue.

Hope this info is helpful. Don't hesitate to reach out if you have questions.