Is my phone compatible with Spotify?

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Re: Is my phone compatible with Spotify?

Garage Band
‎2012-02-29 09:53 AM

Thanks Richard.

 

When the app eventually syncs, it plays OK 80% of the time. The otgher 20% it just hangs.

 

The posts you have linked to are more to do with the app refusing to open over a certain no of playlists. This is not my case. The App opens fine. I just have to sync 1 playlist at a time when using the Desktop Client. If I go through and manually select the playlists on the app on the phone it will add them to the queue and sync them (albeit slower than paint drying) It eventually took me 3 days to sync around 200 playlists

 

 

And....

 

"but hopefully we'll be able to get it sorted in the next Android release. Stay tuned."

 

Really? Really? Sorry to sound a little sarcastic there, but do i need to link to these posts?

 

http://community.spotify.com/t5/Mobile-Android/Spotify-s-Android-Developers-M-I-A/td-p/11281

 

http://community.spotify.com/t5/Mobile-Android/Please-Update-the-Android-App/td-p/1339

 

Or do I need to mention about how much of a bum deal us 'droid users are getting compared to iOS users? We pay the same amount each month as them and basically quality wise, we are being shafted

Re: Is my phone compatible with Spotify?

Concert Regular
‎2012-03-01 05:12 PM

you shouldn't get Spotify on your phone until they fix the nasty bug with the app. The app crashes all the time, it is impossible to listen to a full song! I heard this problem is on all devices on Android and iOS!

 

 

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Re: Is my phone compatible with Spotify?

Garage Band
‎2012-03-01 08:13 PM

Hi,

 

Android 2.3.7 on HTC Desire. Random crashes/restarts/occasionally asks for login details.

 

Have cleared cache/uninstall/reinstall on a couple of occasions. Any help/tips from the mods appreciated.

 

sutty.

Re: Is my phone compatible with Spotify?

Spotify
‎2012-03-02 09:00 AM
Hey sutty, have you tried changing your password? I've seen this help with random crashes on Android devices in quite a few cases, for some reason or other.
Check out our Twitter for the latest updates on any service issues: @Spotifystatus

Problem solved? Click 'Accept as solution' to make it easier to find for others!

New to the Community? Check out our Community newbie tips
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Re: Is my phone compatible with Spotify?

Music Fan
‎2012-03-09 05:13 AM

Constantaly crashes on 4.0.2.  Logs in, shows screen for a few seconds, crashes back to home screen.  I wanted to go premium too,,,

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Re: Is my phone compatible with Spotify?

Spotify
‎2012-03-12 07:07 AM
Hey mrmosesdotorg, welcome to the Community.

I'm afraid Spotify's not compatible with Android 4.0.2 yet - but hopefully we'll be able to bring it up to date soon.
Check out our Twitter for the latest updates on any service issues: @Spotifystatus

Problem solved? Click 'Accept as solution' to make it easier to find for others!

New to the Community? Check out our Community newbie tips
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Re: Is my phone compatible with Spotify?

Music Lover
‎2012-03-13 01:24 PM
lol "We hope they will soon though"

As in, we're hoping it just starts to work? You know that if you want it to work you have to *make* it work, right? No updates for 4 months would make the user-base assume you really think it might just happen on its own...
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Re: Is my phone compatible with Spotify?

Concert Regular
‎2012-03-18 06:45 AM
Richard.

Firstly I think this problem.is.targetting your paying user base and not putting paying customers first. Secondly, people are more than fed up with wishy washy answers about updates. My guess is that there no updates planned otherwise dates and specifics would be given.

One lesson learned paypal is when you provide bad customer service and ignore your paying communities requests websites like paypalsucks.com will start to rise up.

Solution: give a date for the update with current status. This would show good faith. Anything short of that will breed more distrust here.

Re: Is my phone compatible with Spotify?

Concert Regular
‎2012-03-18 02:48 PM
I'm having a devil of a time with ICS on the Galaxy Nexus Spotify is Spotty at times. I'm on a 30 day trial and will leave for MOG if this isn't addressed

Re: Is my phone compatible with Spotify?

Music Fan
‎2012-03-18 02:54 PM
I have the Galaxy SII and have had no such issues. Have you checked out the help section of the site? Sorry to sound obvious.
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