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48 hour trail again

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48 hour trail again

Casual Listener
I'm sorry if I put this under the wrong forum.

So I opened Spotify on my iPod and at the top under the time is says 48 hours remaining of your trail and I didn't start any trail, I had trail when I first got Spotify on my iPod in the summer and I haven't given them any credit card info, I've just been using the radio and I'm just worried I could get in trouble? Yesterday when I opened the app all my radio stations were gone so maybe that might have something to do with it?
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Re: 48 hour trail again

Community Legend

No need to panic, 48 hour free premium trial is something you normally get when you first login on a mobile device and is not part of a recurring subscription. 

 

Your account will simply revert to Spotify free after the trial expires - no need to worry. 🙂

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: 48 hour trail again

Community Legend

Hello and welcome to the community!

 

Did you sign up using Facebook?

What's a Spotify Rock Star, and how do I become one?

Check album availability here
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Solution!

Re: 48 hour trail again

Community Legend

No need to panic, 48 hour free premium trial is something you normally get when you first login on a mobile device and is not part of a recurring subscription. 

 

Your account will simply revert to Spotify free after the trial expires - no need to worry. 🙂

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

View solution in original post

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Re: 48 hour trail again

Casual Listener
@Christoffer: No I didn't sign up using Facebook.

@Peter: Yes but I already had the trail when I first signed up its been months and its starting again.
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Re: 48 hour trail again

Community Legend

Have you tried doing a clean reinstallation of the app?

What's a Spotify Rock Star, and how do I become one?

Check album availability here
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Re: 48 hour trail again

Casual Listener
@christoffer: I just did it and the timer is still there so I'm just going to let the time
run out and see what happens. thank you both for your help and Happy holidays.
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Re: 48 hour trail again

Community Legend

Weird, maybe Spotify where just feeling generous! 🙂 

 

Is it possible you signed into a different account?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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