7 day free trail

[Mateusz69]

Hey.
Last Wednesday I got the 7 day free trail after using the mobile app for a while. I expected the trail to run out today and I received multiple notifications on my phone since Tuesday night saying that my premium subscription will run out in 24 hours. However, when I log on to my account using a web browser, it says that my "prepaid account" will run out next month. I didn't put my card details or anything. Can someone please explain what is going on. I am afraid that my mobile will be charged and I don't want to pay anything.

[OviiiOne · Accepted solution]

If it says prepaid, you won't pay anything, just to be sure, if you go to receipts page, you'll if you had paid something.

[Mateusz69]

Thanks for the help. It says that there was an a order but it was free. I'm guessing that's my 7 day free trail ☺. But now I have received an email confirming the end of the trail but on my account it still says that my subscription runs out in a month.

[Mateusz69]

Its OK now, I've sorted it out 😁

[OviiiOne]

That's weird...

[OviiiOne]

Great! If you find any problem, let me know! 😉