Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
No idea how this happened.
Loaded spotify on my Iphone 6 this morning like i usually do, took a long time to load, went to artists and there was only a handful with a few songs each.
Checked storage and data and I now have 2.4gig extra room because songs have just dissapeared.
No idea how this happened.
Any assistance would be appreciated!
Hi there @davidchurcher41!
Sorry to hear that you're having trouble. There are a number of reasons this could happen. Most likely, you have music saved offline on more than 3 devices at a time or there is an issue with your storage device. Are you storing on an external or internal storage?
If this solved your issue - Mark it as a solution!
Twitter | LinkedIn | Instagram
What's a Spotify Rock Star, and how do I become one?
I had the music saved offline on my phone, have downloaded spotify for my new laptop and have not really been using it to play from.
Should i delete from laptop?
Im storing on my Iphone 6
Ok, i turned off the phone and back on.
The files have reappeared but are now waiting to be downloaded??
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…