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Album Art Missing When Offline

Album Art Missing When Offline

Not a big deal for me but I would still like to be able to see album art when I'm listening offline

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12 Replies

Hey @1267925148

 

This is a known bug.

 

Hopefully it will be fixed in a future update.

MattSudaSpotify Star
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Hello @1267925148@MattSuda

 

I apologize for any inconvenience, if this issue is still effecting you could you please post details of your problem (device, OS, how to reproduce, etc. ) here.

 

That would be great! Hope to hear from you soon! ๐Ÿ™‚

Yes, I am still experiencing this bug. It is being looked into. 

MattSudaSpotify Star
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Hey @adrianvasquez61

 

I noticed you accepted my solution.

 

Spotify is still looking into this bug and hopefully they will fix it soon.

 

I've been waiting too ๐Ÿ˜ž

MattSudaSpotify Star
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hi i have this problem with offline album art and am unsure how to solve it. Any help would be appreciated. I have an iphone 6

I have that too...and what is the solution for this problem? I need some help with that. It's terrible.. Can you help me?


@MattSuda wrote:

Hey @1267925148

 

This is a known bug.

 

Hopefully it will be fixed in a future update.


 

@1267925148 @FxckDinesh @itelloo

  

Last I heard, Spotify was still looking into this bug.

 

It's annoying me too. ๐Ÿ˜ž

MattSudaSpotify Star
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Last update work! It seems that the update work! Finally haha

No it's not working for me on iPhone 6s with 9.3.1.
If you don't have a mobile connection or you are not connected to wifi album arts won't show up.

Still not fixed in version 5.5 for me.

 

I heard this is still being looked into. Hopefully they'll have a fix soon. Fingers crossed 

MattSudaSpotify Star
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Note: I'm not a Spotify employee.

iPhone 6s
iOS 10.0.2
Spotify Premium
I've downloaded a number of playlists to this device, and only a few show album art when playing offline, 95% do not. I am going to test removing them all today, and downloading again to see what happens.

This is silly, this bug is over a year old and still not fixed? This bug has been leeching data off my girlfriend's phone for months now, causing constant overrage charges. Doesn't seem right that I'm paying any amount of money for an app that costs me $20/month+ in overage fees. None of our other apps scratch the amount of data Spotify wastes, not even Pokemon GO.

 

It's a shame, we will be cancelling Spotify and going back to torrenting music. Maybe we will sign back up once this bug is fixed, but 1.5GB of data wasted, in one weekend, when nothing was being streamed, is complete bogus.

 

Fix your app Spotify team, you're better than this.

 

 

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