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Album art not appearing

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Album art not appearing

This problem just appeared yesterday.  Any song that I have cached to be available offline the album art isn't appearing.  It isn't just local files either. It is any song that is in a playlist I have made to be available offline the art will not appear. I know this is a minor issue but it is really bugging me.  I have an iPhone 5c.  I have tried uninstalling Spotify, rebooting my phone, and reinstalling Spotify and synching. Didn't fix it. Please help! 

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Marked as solution

Spotify is aware of this bug and they are looking into it. Thanks for the reports.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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Marked as solution

FINALLY FIXED with today's update. THANK GOODNESS!!!

View solution in original post

14 Replies

Hello And welcome 🙂
Do You have The newest ios And The newest version of spotify?

Kind regards,


Max aka. Amarro


If i helped you don't forget to leave a "Kudo" or "Accept as Solution".


( Twitter // Spotify )


What is a Spotify Rock Star and how do i become one?


Im not a Spotify Employee.

I also have this issue. Happened as soon as I upgraded to the newest version. iPhone 6 Plus

 I have the newest iOS and the newest version of Spotify both. 

Marked as solution

Spotify is aware of this bug and they are looking into it. Thanks for the reports.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Ok well when is there going to be an actual solution? How many months, from the original posts of this problem in April; and now, will it be before there is a fix? Saying you are aware of the bug is not a solution. 

I'm having this problem as well, and I'm just adding my vote to the pile. This bug was introduced after I updated to the latest version on my phone.

Even i have the same issue hope they fix it soon really annoying!

I just noticed the issue on Monday. Uninstalled & reinstalled like 20 times before coming to the forums to see what was going on. Well, as long as my stuff stays available offline, I can deal with the next update. But my OCD goes haywire when I unlock my phone & there's that ridiculous gray box!!!! ARRRRGGH!!!

*i can deal with it until the next update

Same problem here, just wanted to add to this the problem 🙂 

 

Greetz from Belgium! 

As I am new I first thought it could be an error on my side 🙂

 

So the issue is still existing and even with the newest iOS and App it is not running.

When will there be a solution????

Hope this is fixed soon

Marked as solution

FINALLY FIXED with today's update. THANK GOODNESS!!!

No, it's not.

I still have the same issue even with the new version

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