Album artworks don’t fade correctly when scrolling fast

[Fadexz]

Plan

Free

Country

Australia

Device

iPhone 7

Operating System

iOS 12

My Question or Issue

If you select an album and scroll down so the album art disappears then scroll up fast it won’t be 100% transparent, only like 70%. This doesn’t happen if you slowly scroll.

[Loxer]

Hey @Fadexz, welcome to the Community.

Hope you're doing great!

Is it possible to share a screen recording when this happens?

Thanks 🙂

[Fadexz]

Thanks

You don’t need to scroll super fast like I did, just fast.

Seems to skip the transition partially.

Only for albums as playlists don’t transition.

Video: https://imgur.com/a/tJ5guhE

[Fadexz]

@Loxer Did you take a look at it?

I see you respond to a lot of posts and you can't do much to solve it but just thought you might be interested.

[Loxer]

Hey @Fadexz,

Yes I took a look at it, sorry for the delay 🙂

I was also able to reproduce it.

Could you reply with your device model, iOS and Spotify versions?

Thanks 🙂

[Fadexz]

iPhone 7, iOS 12.1.2, 8.5.19.947 (latest)

It isn’t really version specific or anything, should happen on all devices.

[Loxer]

Hey @Fadexz,

I've let the right folks at Spotify know about this.

I asked about those specifics because it would help them with fixing it 🙂

I'd also recommend updating to iOS 12.4.1 as it is the latest version of iOS available.

Thanks again!

[Fadexz]

Yeah thanks, I’ll update soon I just wanted to backup my stuff first. I appreciate it.

[Loxer]

Hey @Fadexz,

Just wanted to let you know that there’s not an exact timeframe for a fix but keep the app updated at all times.

If you need help with anything else just let me know.

Thanks again 🙂

[Fadexz]

I wouldn’t expect a timeframe so soon but I glad it is being worked on!  🙂

[Peter · Accepted solution]

Hey @Fadexz,

Just wanted to confirm that we've let the right team know about this, and they'll be looking into it.

As @Loxer mentioned, we can't provide a timeframe for a fix, but we recommend that you keep your app updated.

Thanks! Stay awesome 🙂