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Plan
Premium
Country
Brasil
Device
iPhone 14
Operating System
iOS 18.2 (had version 17, but the update did not solve the problem)
My Question or Issue
Album cover of the track currently playing doesn't show on lock screen. Before application version 9.0.0.537 this problem was not observed
Neither using wi-fi, nor the mobile operator’s network, nor turning on VPN helps.
Also does not guarantee the presence of the cover, whether the downloaded track plays.
If you pause the track and start it again, the cover appears.
Hey folks,
Apologies for the radio silence here.
Our tech team has identified the issue, make sure to keep automatic updates switched on so you get the fix when it’s ready.
Cheers,
Hey again folks,
Thanks to everyone that's posted in the thread!
We'd like to look further into this issue and so it'd be very helpful if you could share the following details (in case you've not done this already):
Appreciate the cooperation and we'll be on the lookout.
Hey again folks,
Thanks to everyone that's posted in the thread!
We'd like to look further into this issue and so it'd be very helpful if you could share the following details (in case you've not done this already):
Appreciate the cooperation and we'll be on the lookout.
I’m the same. It is driving me crazy
It happens no matter what. Only in this iOS update it has occurred to me. I even reset my whole phone. It is driving me crazy.
I’ve got this issue as well guys
I get it on the Dynamic Island as well I have a iPhone 16
Hi!
Here are some details:
iphone 16 pro
Ios 18.2
spotify version: 9.0.2.419
already done clean install of Spotify app
restart mobile
Art cover doesn’t show up on mobile Lock Screen neither on CarPlay.
no problem when connecting on WiFi at home.
in the car, when pausing the title and then resume, cover appears clearly.
hope this help for future updates.
Same problem commented on Reddit
Finally issue also with WiFi at home!
Then the problem is in both situations
I’m having the same issue too. Artwork not loading on Lock Screen consistently.
Same issue here. Appears on iPhone lockscreen as well as with CarPlay. Temporary workarounds to display the cover for a single song: Clicking Pause and Play or add to favorites. But the next song after is without cover again, so no general workaround.
Spotify 9.0.2.419
iOS 18.2
Device
iPhone 15
Operating System
iOS 18.3 beta
My Issue
Sometimes the song image doesn’t load on my lock Screen and on the Dynamic Island, but it loads perfectly on spotify.
Hey there, folks,
Our tech team is currently looking into this. We'll keep you posted here as soon as we have any updates 👍
Happy holidays!
Same issue here. iPhone 15 iOS 18.2 (and also happened in iOS 18.1, and so I updated to iOS 18.2 in order to check if issue was solved but it has not). Both Apple Music and Youtube Music are showing correctly the song picture.
Plan
Premium
Country
South Africa
Device
iPhone 13 Mini
Operating System
iOS 18.2
My Question or Issue
When I play music on my iPhone, in my car via USB CarPlay, or on my PC, the album art does not load on my phone's lock screen or the car's infotainment system via CarPlay. Some artwork loads, but most appear as a grey square with a single note icon in the centre.
I’m having the same issue and it’s very annoying!
Same here on an iPhone 16 pro and iPhone 13, both running iOS 18.2
Exactly the same issue with iPhone 16 Pro Max IOS 18.2 and Spotify Version: 9.0.2.419. Lock screen no album art with Dynamic island, and also same with Apple Car Play also. Please help!!!!!!
I'm having the same issue with my iPhone 14 Pro 128GB. Nothing is on my lock screen, nor is there anything on my dynamic island or in my car play. I have already cleared the cache and uninstalled and reinstalled it. Nothing. I'm still waiting to hear back from Spotify and am starting to doubt I will. If they cannot fix it, I will switch services or just go back to using my iPod classic—at least it always works! This issue seem'ed tp start for me when I updated to iOS 18.2!
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