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Albums / artists / tracks disappeared

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Albums / artists / tracks disappeared

Hello,

 

Why did my albums, artists and titles disappeared for my iphone application ? 😞 

 

They are still on my Macbook app ...

 

Thibault

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Marked as solution

Try logging out of the Spotify app on your iPhone, and then log back in.

 

Also try reinstalling the app.

 

Then, if you still have trouble,

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

2 Replies
Marked as solution

Try logging out of the Spotify app on your iPhone, and then log back in.

 

Also try reinstalling the app.

 

Then, if you still have trouble,

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Thanks for your reply.

 

Everything is back miraculously. But it happens regularly ...

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