Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

All my downloaded music gets deleted from time to time

All my downloaded music gets deleted from time to time

Ok, this happened to me for the fifth time (two times in this month) and I am really annoyed:

 

From time to time, I wake up go out and figure out that ALL my downloaded music has gone and I have to redownload all my songs. This is really annoying and undesirable, because it happened when I was not at home and away from internet.

 

The only thing I figured out is that it PROBABLY happens when I have poor connection to internet (GPRS, EDGE, after FUP). Because when I start Spotify it takes very long time for anything to appear on the screen and them boom, no downloaded music.

Reply
1 Reply

Ok, this is getting slightly annoying. Today It happened again - opened Spotify and All my downloaded music is gone. Please, fix it.

IMG_1984.PNG

Suggested posts