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All songs are grey out

All songs are grey out

I have used Spotify for years and always without any problem. However, since I updated my Spotify version, I've noticed that all songs are greyed out, and I can't play them.
I already reinstalled the app. I also checked that it was not in offline mode. I logged out my account. I also restarted my iPhone. Nothing seems to work. Can I get some help? Thanks!
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1 Reply

Hey there! Welcome to the community!

 

Hmm... that's no fun! It looks like your iPhone is logged into a Spotify Free account. Could you make sure you're still subscribed to Spotify Premium on this page?

 

Have a nice weekend! 🙂

HuboSpotify Star
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