Always logged in through FB, logged out and back in again, all my music is gone

[Markmcdonach]

Hey,

i accidentally hit log out on my Spotify account which I had always used through Facebook. I've logged back in through Facebook and now all my music is gone and it says I'm not a premium member which I was before?

help please, I want my music back and I don't want to pay for premium member ship if I now don't have it!!!

[Sophia]

Hey @Markmcdonach!

Thanks for reaching out to the Spotify Community. We'd like to help. 

In this case, please get in touch with Spotify Support so they can look into this. You can contact them via Twitter, Facebook, or email:

• Contact form: https://support.spotify.com/contact-spotify-support/?contact
• Facebook: https://www.facebook.com/Spotifycares/
• Twitter: https://twitter.com/spotifycares/

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.

Let us know if you have any other questions. We'll be here for you 🙂

Sophia,