Announcements

Help Wizard

Step 1

NEXT STEP

An error occured: TRY AGAIN

An error occured: TRY AGAIN

I keep getting the message "An error occured: TRY AGAIN." I tried updating the app and my iOS. I deleted the app and insalled it agian. I also tried reatarting my iPad. Nothing works. Spotify plays just fine on my Samsung Phone, just not my iPad. Please help!!!

15174501927391782929270.jpg
Reply
2 Replies

Hey,

Thanks for reaching out. We're sorry to hear you're having trouble!

 

If this is still happening, could you let us know:


- The exact version of Spotify you're using
- The exact version of iOS you're running

- Do you have any low power modes, or cache-clearing apps enabled when this happens? 
- Does this only happen on a specific section of the app?


We'll see what we can suggest, don't worry ๐Ÿ™‚

 

Many thanks,

/M

Spotify version: 8.4.49.364

Ios: 11.2

No

it appears on everything except my playlists and home

Suggested posts