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IOS 11.4, most recent spotify update, premium account.
Listen.... i have tried EVERYTHING. I tap the app, logo shows for about 5 seconds and crashes back to my home screen. I’ve rebooted my phone 4 times, I’ve uninstalled and reinstalled at least 20 times by now, I’ve completely deleted the app and waited a week to reinstall, i rebooted with and without the app installed, I’ve searched the internet, I’ve talked to a representative, I’ve changed payment methods. I am at a loss. I love spotify, i hate apple music. And I’ve been having to use it as a substitute. I don’t know what to do and I’m about to McFreakin lose it. I really don’t want to have to cancel but literally nothing has worked and this has been going on for a month now.
Hey @Cinnabooty, welcome to the Community.
Hope you're doing great!
I'd recommend updating iOS to 11.4.1 as you had 11.4 🙂
Could you also confirm if your issue is like the one in this post?
Thanks 🙂
That’s what I have. I’m not sure what post you’re talking about, there seem to be more than one on the page
nvm, yes I’m experiencing the same issue
Yes but I can’t even get past the logo
Hey @Cinnabooty,
Please try to update iOS first.
Don't forget to add your details in that post I linked because it's under investigation 🙂
Let me know how it goes.
I don’t need to update. I’ll just copy and paste it over there then.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…