App doesn't recognize my Premium account on my iPhone

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Re: App doesn't recognize my Premium account on my iPhone

ok23
Newbie

Same problem here.

Re: App doesn't recognize my Premium account on my iPhone

ErgHedgehog
Newbie

I'm having the same problem. I've use spotify unlimited and never had a problem until I resubscribed yesterday.

Re: App doesn't recognize my Premium account on my iPhone

aparkthelark
Casual Listener

i updated my credit card info and my premium account isn't being recognized on my mobile app.

 

It says i have a premium account on spotify.com. please help!

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Re: App doesn't recognize my Premium account on my iPhone

David
Spotify Legend

rubbish, ErgHedgehog & ok23 - You should be able to log into your paid subscriptions just fine - Just log out and back into your account a couple of times.

aparkthelark - I'm just shooting you an email, as some security details are needed here.

Everyone else - If you also to be having this error, I would urge you all to contact us via our contact form, as sometimes this might require some confirmation of security details.

To contact us directly, scroll up and click on "About Us", then select "Contact Form". I will be locking this thread, so no further replies can be made here.

Airhorn Enthusiast
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