App keeps crashing

Reply

App keeps crashing

Mohima1_
Visitor

My app keeps crashing every 10 minutes and only works when I have data or wifi. It keeps saying ‘Spotify offline’ and I can’t listen to music when I am outdoors

Plan

Free/Premium

Country

Uk

Device

iphone

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

1 Reply

Re: App keeps crashing

Bittencourt
Rock Star 21
Rock Star 21

Hi @Mohima1_, thanks for writing.

 

Did it start happening after a specific event?

 

Have you tried reinstalling the app? 

 

Does it only crash when you're using it offline?

 

 

BittencourtRock Star 21
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