App keeps crashing

[Mohima1_]

My app keeps crashing every 10 minutes and only works when I have data or wifi. It keeps saying ‘Spotify offline’ and I can’t listen to music when I am outdoors

Plan

Free/Premium

Country

Uk

Device

iphone

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

[Bittencourt]

Hi @Mohima1_, thanks for writing.

Did it start happening after a specific event?

Have you tried reinstalling the app? 

Does it only crash when you're using it offline?