App stops working is music isn’t paused in the app

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App stops working is music isn’t paused in the app

lj9wrg_3-0i
Newbie

Hi. My music will be working fine until a video starts playing an another app, or if I get a phone call, or if I press pause on my headphones but not in the app itself. After any of those happen, my music will refuse to play and my app will freeze and reload itself. This has been going on for at least the past 4 days. Is there anyone else having this issue or suggest any way of this being fixed?

Plan

Premium

Country

United States

Device

iPhone 7 

2 Replies

Re: App stops working is music isn’t paused in the app

Rock Star 16
Rock Star 16

Hey @lj9wrg_3-0i, welcome to the Community.

Hope you're doing great!

 

Could you add your details here in this thread?

Thanks :)

LoxerRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
Highlighted

Re: App stops working is music isn’t paused in the app

Rock Star 16
Rock Star 16

Hey @lj9wrg_3-0i, welcome to the Community.
Hope you're doing great!

 

Could you add your details here in this thread?

Thanks :)

LoxerRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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