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Apple TV app constantly requires login

Apple TV app constantly requires login

Plan

Premium

Country

US

Device

Apple TV

Operating System

tvOS 16.5

 

My Question or Issue

The Apple TV constantly requires a login each time I launch it. This never used to be the case but something has changed over the past several months. I've deleted the app and reinstalled it several times now. Other media apps like Netflix, Hulu, Apple Music, etc. remain logged in for some significant period of time. This needs a fix or adjustment to the credential TTL because this is unacceptable as is. Considering canceling my subscription and moving to another service because I use my Apple TV all the time to listen to music and I'm not paying just to have to login repeatedly.

Reply
1 Reply

Hey there @ozoneic,

 

Thanks for reaching out to the Community!

 

For starters, we recommend checking both the OS and Spotify app on your device are updated. Additionally, make sure your storage has enough space. Apple doesn't provide this info on AppleTV settings, so you can use this free application to understand how much storage you have left. 

 

On another note, you can also try restarting your AppleTV and checking if anything changed.

 

If you're still experiencing the same issue, let us know your device model and its OS version.

 

Keep us in the loop!

Susan_GPModerator
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