Announcements

Help Wizard

Step 1

NEXT STEP

Art cover freezes

Art cover freezes

Hi, I have many problems with my spotify app since a few weeks:
1) the art cover is not refreshed when the song ended
2) the downloaded tracks are not available offline and I still have 3 gb of free space
3) with 2 bars in 4g signal, a song won't play without breaks of 10 seconds. I had to use my old iTunes playlists instead of my spotify one at a party
Reply
2 Replies

Hey @VictorPerez

 

Welcome to the Spotify Community, we're glad to see you're part of the band.

 

Can you let us know what device/operating system and Spotify version you're currently using? 


Also, give it a try reinstalling the app and see if you're still experiencing the same issue. Here's how.

 

Keep us posted!
Maria_BModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
“The music is not in the notes, but in the silence in between.” – Wolfgang Amadeus Mozart

 

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random