Automatic Offline Mode

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Automatic Offline Mode

Rossanred
Newbie

Plan: Premium

Country: Living in the United States

Device: iPhone X

Operating System: iOS 11

 

Issue:

Whenever there is no internet connection (Wi-Fi or cellular,) Spotify won't play downloaded songs unless you manually turn on offline mode. 

 

1 Reply

Re: Automatic Offline Mode

Rock Star 22
Rock Star 22

Hey @Rossanred,

 

Sorry to hear this. We can do some troubleshooting to see if the issue persists! 

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next 😊

Billy-JRock Star 22
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