Battery problem on iPhone 7

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Battery problem on iPhone 7

kekipubi
Visitor

When running Spotify on its own, or is using it in the background whilst I am on other apps I note rapid battery drain. About 10% every 10-20 minutes so I’m constantly charging my device or just simply not using Spotify. I have tried restarting my device, deleting the app, restating my device again then reinstalling Spotify but nothing changes at all. 

No other app drains my battery like this (battery health is 87%) and I’m stumped 

1 Reply

Re: Battery problem on iPhone 7

Mario
Moderator
Moderator

Hi @kekipubi

 

Welcome to the Community!

 

You mentioned that you've already reinstalled the app, but would you mind going through the steps of a clean reinstall, as it's more thorough than a normal one?

 

Additionally, we suggest that you make sure the Data saver is off and that you've restarted your phone to sync up the changes.

 

If this doesn't do the trick, you can add your vote and subscribe to this Ongoing issue.

 

Cheers - Let us know how it goes!

MarioModerator
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