Battery sent from 98% to 40% in an hour

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Battery sent from 98% to 40% in an hour

Billy-bob
Regular

Device (iPhone 7 Plus)

Operating System (iOS 12.1.2)

 

My Question or Issue

Battery is seriously draining even when plugged into power, background app refresh turned off and Spotify app is closed (double clicked and closed). 

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1 ACCEPTED SOLUTION
Solution!

Loxer
Rock Star 17
Rock Star 17

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

LoxerRock Star 17
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Note: I'm not a Spotify employee.

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