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Big Playlist over 200 songs not shown in Carplay

Big Playlist over 200 songs not shown in Carplay

Big Playlists containing more than 200 Songs are not shown properly in carplay.
Only the first 200 songs are visible, but you can skip to the next song that is inviaible in the playlist looking at it trough carplay.

Please fix this bug, i found the same problem in posts of other users since 2016…
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5 Replies

Hey there,

 

Thank you for reaching out here in the Community.

 

First off, we'd recommend to check for a pending update on your both your device and the Spotify App. 

 

Secondly, try performing a clean reinstall of the app on your device as this might be caused by an issue with your device's cache. It'll get you the latest app version with all necessary updates and fixes and will remove any corrupted files from previous installation. 

 

It's also a good idea reconnect Apple Car Play and set it up with the car again. You can do that by going to Settings > General > CarPlay > [ you'll see your car's name here] > tap on Forget this car. After that, connect the car with Car Play again. 

 

In case the issue persists, it'd be great if you could tell us the exact make and model of the affected device, its operating system, as well as your Spotify version. Any screenshots (or a quick video) you can provide will also be helpful investigate this further.

 

Keep us posted,

 

Cheers! 

LyubkaModerator
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Hey, sorry for the late reply!

I tested everything, including uninstalling the app and reinstalling as well as deleting the cars on the iPhone and reconnecting them.

I had the opportunity to test two cars, which behave absolutely identical:

 

VW Tiguan II (2019) with Discover Pro (Carplay via USB)

VW Golf 8 (2022) with Discover Pro (Carplay via USB or Bluetooth)

 

Big playlists with over 200 songs are just cut at 200, the rest is not showing up on the cars screen.

On The iPhone (13 Pro) they are visible and everything ist fine. If I start one of the songs that are not visible on the cars infotainment on the phone in can switch to the next song correctly on the car.

 

 

I found quiet some cases just like mine on the internet, but no solution whatsoever.

 

Any Ideas?

 

 

Thanks for your help!

Hey @Tomcat824,

 

Thanks for getting back to us with that info.

 

We've forwarded it to the relevant team for further review, however we can't confirm when it will be addressed. In the meantime, please make sure to keep your app up-to-date.

 

Take care,

MihailYModerator
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Hi, any news on this issue? Problem persists till today.

Thanks 

Hi there, I have the same issue since 2018. Today, I finally was frustrated enough to check online if somebody else recognized this actually huge bug. As a software developer, I can not understand how such a big issue persists for almost 6 years. Please, Spotify, fix this issue. 

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