Help Wizard

Step 1

NEXT STEP

Bugs IOS

Bugs IOS

 

Plan

Premium

Country

 Netherlands

 

Device

(iPhone 8 )

Operating System

(iOS 14.4)

 

My Question or Issue

Multiple different bugs in the app.

1. Not able to play NOT-downloaded songs with strong wifi (you just tap the song and nothing happens)

note: some NOT-downloaded songs are still playable

2. Queue not loading. In case of playing a song in a album, Spotify only picks that song and doesn’t load the rest in the queue

3. Sometimes Spotify crashes but not a lot

 

Quick fix: Always fixes the problems. Rebooting of Spotify app.

1 single time I had to reboot the whole phone.

Reply
1 Reply

Hey there @luuker14,

 

Thank you for your post here in the Community. We're happy to help.

 

In this case we suggest that you perform a clean reinstall of the app. This is different from a quick reinstall and could be helpful to get rid of any cached files that might be causing trouble.

 

If that doesn't do the trick - can you let us know if this occurs on one specific device or multiple devices?

We'll keep an eye out for your reply.

 

Cheers!

JeremyModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Live, love, laugh and listen to music 🙂

Suggested posts