Can not locate username and email

Reply

Can not locate username and email

Ish11
Visitor

Plan

Premium

Country

Canada

Device

iPhone X

Operating System

iOS 13.3.1

My Question or Issue

I'm having trouble locating my username and email I opened the account with. I was just Charged for the premium service on April 3, 2020. Can anyone pls help???

1 Reply

Ivan
Moderator
Moderator

Hey there @Ish11

 

Thanks for reaching out to the Community about this. 
 

We suggest you first check this help page. Here you'll find some tips for if you’ve lost track of an account. Make sure you go through all the steps to cover all possible scenarios. 

 

If that doesn’t do the trick, just let us know and we’ll provide you with further help. 
 

Hope this helps. Let us know how it goes. 

IvanModerator
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