Can't Play Downloaded Podcast

[redmondson8]

Plan

Premium

USA

Device

(iPhone 14 Pro Max)

Operating System (iOS 16.1)

My Question or Issue - Downloaded podcast episodes won't play after tapping the play button unless I quit and relaunch the app. It seems to happen most on a particular podcast, but it has happened on others. I'm not sure why, the episodes aren't particularly long or anything. 

[OscarDC]

Hey @redmondson8,

Thank you for reaching out to the Community and welcome.

This type of issue is commonly related to some damaged cache stored on your device. First, we'd recommend performing a clean reinstall of the app by following the steps in this article. This is often an overlooked step, but it's more thorough than a quick one and can be helpful in getting rid of any cache that might be causing trouble.

If the issue persists, would you mind checking on a different device using your same account to see if it makes any difference?

We'll be on the lookout.