Can't add local files to playlist on ios7 app

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Can't add local files to playlist on ios7 app

Martiraff
Regular
Every time I try to add a local file to another playlist on my iphone, Spotify crashes.
6 Replies

Re: Can't add local files to playlist on ios7 app

jeremygoh
Community Legend
@Martiraff Welcome to the Spotify Community!

Pertaining your issue, that seems like it shouldn't happen given what you’ve described (I've tried on my end and it works perfectly fine), I guess your music cache is corrupted, kindly do a clean reinstallation following the steps below:

Click into your Spotify App -> Logout from Spotify (Spotify app Settings -> Logout) -> [If you are on premium and have songs that are on available offline, click here: https://www.spotify.com/sg-en/account/offline-devices/ and remove all devices -> Go to iPhone Settings, General, Usage and Delete the app -> Go to App Store and download the Spotify app again.
Meet Jeremy! | Day Entrepreneur, Night, Music Fanatic
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  • Write what matters in your heart to others, you never know whether you have another chance again.

Re: Can't add local files to playlist on ios7 app

Martiraff
Regular

Nope, still not working. Thanks though.

Re: Can't add local files to playlist on ios7 app

mdewater
Community Legend
Are you able to do this without any issue on the desktop version?

Re: Can't add local files to playlist on ios7 app

Martiraff
Regular
Yes

Re: Can't add local files to playlist on ios7 app

jeremygoh
Community Legend
@Martiraff Thats really ironic though, you might want to try doing a restore on your iPhone.

I just tried on my iPhone - no issues.
Meet Jeremy! | Day Entrepreneur, Night, Music Fanatic
I'm here to shuffle!

  • Write what matters in your heart to others, you never know whether you have another chance again.

Re: Can't add local files to playlist on ios7 app

Martiraff
Regular
This iPhone is only 2 months old, had the same issue on my last iPhone too, the problem occurred after spotifys big update.
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