Can't connect to Sonos players in Spotify Connect

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Re: Can't connect to Sonos players in Spotify Connect

collingwoohoo
Newbie

Have had this problem for a few day and spent hours trying all the suggestions found here.  Reinstalling apps, reactivating Spotify in Sonos app, checking wireless, rebooting speakers.

 

I could see the devise from Spotify App on both my Samsung mobile phone devices but when I tried to connect it did nothing.  I could connect fine from Sonos app - but not directly from Spotify.  After trying many things in the end installinf Spotify on my desktop and connecting immediately worked and then I could also connect from my mobile device.

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Re: Can't connect to Sonos players in Spotify Connect

solariss
Regular

This is definitely a bug introduced by Spotify. My app on my Android phone was updated November 27th, about the time I noticed Spotify connect won't pick up Sonos system anymore. There haven't been any updates on the Sonos app recently so this one falls on Spotify. Let's all bomb Spotify with emaisl about the issue. I'm very confident Sonos +Spotify is the most used duo for Spotify Connect and that Sonos wouldn't probably sell their system had Spotify not been a music provider for them. It's got to be fixed.

Re: Can't connect to Sonos players in Spotify Connect

beardypete
Music Fan

Typical of Sonos to ensure Apple devices work okay - If there's one major gripe on my part, it's that Sonos favour that platform, Android users come a poor second. There's still no voice control from Google Home kit, it's coming in the New Year apparently, but there's no urgency. It makes me wonder about Sonos' future given that there are other more open and innovative alternatives. 

Re: Can't connect to Sonos players in Spotify Connect

beardypete
Music Fan

If your parents aren't too demanding sound quality wise, why not try Google Home? 

Re: Can't connect to Sonos players in Spotify Connect

m4tthall
Regular

Spotify connect has not worked for me for a few days now. I have tried on Android and also Windows desktop. Although both my Sonos devices are shown, it won't play on them. I have tried Spotify Connect against my XBox and that is working fine. So the only problem is Sonos. It only happened after last Spotify update.

Re: Can't connect to Sonos players in Spotify Connect

glebovics
Casual Listener

Just unplugged system, uninstalled apps from phone, and then one by turned back on modem, and then speakers one by one. Then installed Sonos app, then Spotify, then connected them, and, although I continue to see the SONOS speakers, when I try to connect NOTHING HAPPENS!!! My daughter's iPod connects perfectly of course through the spotify app! I just tried my PC, and nothing - can't even see the SONOS speakers! Come on SONOS.

Re: Can't connect to Sonos players in Spotify Connect

spottyjohn58
Music Fan

Same problem and tried uninstalling ( the standard solution for Spotify issues) . Seems their agile software development process means Spotify don't care. Just wait for next update.

Re: Can't connect to Sonos players in Spotify Connect

spottyjohn58
Music Fan

That didn't work for me.

reauthorised.

Reboot android.

uninstalled Spotify

Uninstalled Sonos.

reauthorised.

Still no go.

 

the Sonos is shown but selecting it has no effect and still plays from the phone.

 

Re: Can't connect to Sonos players in Spotify Connect

spottyjohn58
Music Fan

Re-installing spotify is the "restart you computer option" spotify use instead of writing reliable software.

Re: Can't connect to Sonos players in Spotify Connect

spottyjohn58
Music Fan

Absolutely right - no interest from Spotify for this regression.

 

Wish spotify would stop messing with working software.

 

Android + Spotify + Sonos is not esoteric.

 

IT DOES NOT WORK.

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