Can't connect to Spotify using 3G or wifi connection

[DaveinLA]

At my gym I load Spotify on my Iphone, running the latest IOS. It doesn't connect at all, just stays in "connecting" mode. So I can only access downloaded music. 

[Peter__]

Hey! Welcome to the community 🙂 

The best place to start troubleshooting is on this help page:

https://support.spotify.com/problems/#!/article/Connection-problem

Peter

[DaveinLA]

I did visit that page and did everything suggested.  Safari and the connection work for other apps while at the gym.  Would there be a reason why it would not connect either through wi-fi (which is the only variable here) or 3G?  I could not connect even after disconnecting 3G. 

Yes, I pay for Spotify every month.  

[Avoriell]

Hi there!

I have the same issue, my problem started when I uptaded the app to Version 0.7.4.35

so I think there is some bug in the new version that makes spotify app not connect to the server.

I have tryed everything with no result even reinstalling the app.

[BlackersMTV]

I have the same problem. Sitting at work listning to music when it for no apparent reason stoped playing. I have 3G and web works. I updated to latest version in the hope that it might solve the problem but its still saying "Connecting".

[khan1705]

I cant connect to the Sportify with WIFI but with 3G it will

anyone help me 

[negrinibr]

I have the same problem using iPhone. Any other app work fine but Spotify doesn't connect.