Hi,
hope im posting in the right thread....since upgrading my iPhone 7 to iOS11 I can no longer control or operate the Spotify app via the lock screen. In the past when I would lift the phone to wake, if Spotify was playing I could play, pause, skip tracks etc, but now I have to unlock the phone and go into the app to do this. Very annoying. Is there a soution to this please? Thanks
Hey @markyandrew, help's here.
We found that multiple users were experiencing this recently. Could you try reinstalling the app, then holding Home + Lock for 10 seconds to reset the mobile?
This should make the Lock Screen work for you again on iOS 11 🙂
Thanks!
I'm having the same issues and the solution you provided isn't working for me. I'm running Spotify on my iPhone 7 with iOS11.0.1.
Thank you! Worked for me!
Thanks for the suggestion! I'm running iOS 11.0.2 on my iPhone 7, but unfortunately the suggestion only temporaly fixes the problem.
Re-installing and soft-resetting the iPhone seems to fix the issue (at least for a while), because once I close the Spotify app and re-open it, the controls no longer appear on my lockscreen nor in the control center... any other suggestions on how to fix this?
@JackS, that solution is only temporary, is Spotify working on an iOS 11 fix to permanently remedy this issue? This issue has been going on for a while now (since iOS 11 launch) and it’s becoming very irritating, it causes issues with Bluetooth too.
Re-installing the App means to download all songs you want to listen to in offline mode again. Which takes a while. Just saying 🙂
Yeah especially since we pay monthly for this service just to be irritated by it. May as well use Apple Music!!