Can't download Spotify App on iPod Touch

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Can't download Spotify App on iPod Touch

Music Fan

Using IOS 5.1.1

 

Model: 64GB 3rd generation

 

I'm a premium subscriber.

6 Replies

Re: Can't download Spotify App on iPod Touch

Community Legend

Hey! Welcome to the community :) 

 

Do you get an error message when you try to download it from the App Store? 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: Can't download Spotify App on iPod Touch

Gig Goer
Found app, but option to download is greyed out, can't even start downloading programme. Any ideas? Help!

Re: Can't download Spotify App on iPod Touch

Community Legend

Familyelmes wrote:
Found app, but option to download is greyed out, can't even start downloading programme. Any ideas? Help!

What version of iOS are you using? 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Re: Can't download Spotify App on iPod Touch

Gig Goer
iOS 6, I think it maybe something to do with permissions? Is that possible? Just a guess, have tried everything I can think of!

Re: Can't download Spotify App on iPod Touch

Edited
Community Legend

Can you just double check you:

- Don't have any restrictions set in Settings > General > Restrictions 

- Your country on your iPhone is set correctly and you are in a country where Spotify is available.

- Your age on your iTunes account makes you 12+

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Re: Can't download Spotify App on iPod Touch

Gig Goer

Ah, that is probably it, it is my son's ipod, I guess we probably set it up with his age, he is 11, we will have to wait!

Many thanks.

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