Can't download off-line playlists

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Can't download off-line playlists

adam1892
Casual Listener

Hi everybody

 

I can't download my playlists to listen to it off-line afterwards. 

I use Spotify Premium for a month now, and everything was great till then. 

It doesn't even start to synchronize, even though i'm on Wi-fi. 

Can anybody help me please ? 

Thanks !

4 Replies

Re: Can't download off-line playlists

Joe
Community Legend

Hi. Are you trying to synch local files from your PC or download spotify content? If you are trying to synch local files, does your iphone appear under "devices" in the desktop client?

Re: Can't download off-line playlists

Peter__
Community Legend
Do you have at least 1GB+ of free space on your device?

Peter
Spotify Community Mentor and Troubleshooter

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Re: Can't download off-line playlists

adam1892
Casual Listener

I have more than 1GB of free space and my phone is on the device list as well

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Re: Can't download off-line playlists

Richard
Roadie

Hey there,

 

Sorry to hear you're having trouble syncing playlists on your iPhone.

 

Let's try simply reinstalling the app - https://www.spotify.com/help/faq/tech/clean-reinstallation-of-spotify/ - does that improve things at all?

 

Fingers crossed!

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