Can't download the music for offline use

[ongmeizhi]

Hi all, I'm using the premium service but everytime I save the music to 'my songs' list.. It won't download! Which means I can't listen to that particular song offline.

Any idea why?

[Rodrigo · Accepted solution]

Hello! Welcome to the Spotify Community!

You're experiencing this problem with a single song, right?

Try to delete that particular song from "My Songs" and add it again. If the problem persists, try the following steps:

- Close Spotify from the App Switcher (by double pressing the Home Button to display the cards and sliding Spotify's card upwards as if throwing it away)

- Launch Spotify again from the Home Screen

- Go to "My Songs" from the sliding side menu

- Switch the Offline Toggle off and then back on.

Let us know if this solves the problem.

[ongmeizhi]

Hi.. It's not just a single song... Now half of my song list are no longer available for offline listening.

[mehlisberlin]

I have the same problem. Started a week ago. My ipod refuses to synchronize. Old playlists still show, but songs are only being played up to 90 seconds, then stop. Deleted Spotify on my ipod and re-installed. No change. Is this a new problem? Worked fine for 3 months (premium).

[jeremygoh]

You might want to check by going to iPhone/iPod Settings -> general -> usage to see the disk space. Spotify needs at least 1GB of free space to operate.

There could be old caches stuck in the app.

You should have min 1GB of free space for streaming and if you need to sync playlists, the rough estimate would be 100 songs to 1.4GB.

[gaieshia0025]

I have the same issue.. I got more than 3 GB free space but still i can't.. Any help please?

[Michaelvdl]

Same problem here

[12852817]

this worked!

[tyfihi]

What did you do? 

[Lunnacd]

I have same problem but in widows 7, Downloads doesn't work!!