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Can't download the music for offline use

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Can't download the music for offline use

Casual Listener
Hi all, I'm using the premium service but everytime I save the music to 'my songs' list.. It won't download! Which means I can't listen to that particular song offline.

Any idea why?
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Re: Can't download the music for offline use

Community Legend

Hello! Welcome to the Spotify Community!

 

You're experiencing this problem with a single song, right?

Try to delete that particular song from "My Songs" and add it again. If the problem persists, try the following steps:

 

- Close Spotify from the App Switcher (by double pressing the Home Button to display the cards and sliding Spotify's card upwards as if throwing it away)

- Launch Spotify again from the Home Screen

- Go to "My Songs" from the sliding side menu

- Switch the Offline Toggle off and then back on.

 

Let us know if this solves the problem.

View solution in original post

24 Replies
Highlighted
Solution!

Re: Can't download the music for offline use

Community Legend

Hello! Welcome to the Spotify Community!

 

You're experiencing this problem with a single song, right?

Try to delete that particular song from "My Songs" and add it again. If the problem persists, try the following steps:

 

- Close Spotify from the App Switcher (by double pressing the Home Button to display the cards and sliding Spotify's card upwards as if throwing it away)

- Launch Spotify again from the Home Screen

- Go to "My Songs" from the sliding side menu

- Switch the Offline Toggle off and then back on.

 

Let us know if this solves the problem.

View solution in original post

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Re: Can't download the music for offline use

Casual Listener
Hi.. It's not just a single song... Now half of my song list are no longer available for offline listening.
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Re: Can't download the music for offline use

Newbie

I have the same problem. Started a week ago. My ipod refuses to synchronize. Old playlists still show, but songs are only being played up to 90 seconds, then stop. Deleted Spotify on my ipod and re-installed. No change. Is this a new problem? Worked fine for 3 months (premium).

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Re: Can't download the music for offline use

Community Legend
You might want to check by going to iPhone/iPod Settings -> general -> usage to see the disk space. Spotify needs at least 1GB of free space to operate.

There could be old caches stuck in the app.

You should have min 1GB of free space for streaming and if you need to sync playlists, the rough estimate would be 100 songs to 1.4GB.
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Re: Can't download the music for offline use

Newbie
I have the same issue.. I got more than 3 GB free space but still i can't.. Any help please?
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Re: Can't download the music for offline use

Newbie
Same problem here
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Re: Can't download the music for offline use

Casual Listener

this worked!

Re: Can't download the music for offline use

Newbie

What did you do? 

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Re: Can't download the music for offline use

Newbie

I have same problem but in widows 7, Downloads doesn't work!!

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