Can't download the music for offline use

Solved!
Reply

Can't download the music for offline use

ongmeizhi
Casual Listener
Hi all, I'm using the premium service but everytime I save the music to 'my songs' list.. It won't download! Which means I can't listen to that particular song offline.

Any idea why?
1 ACCEPTED SOLUTION
Solution!

Rodrigo
Community Legend

Hello! Welcome to the Spotify Community!

 

You're experiencing this problem with a single song, right?

Try to delete that particular song from "My Songs" and add it again. If the problem persists, try the following steps:

 

- Close Spotify from the App Switcher (by double pressing the Home Button to display the cards and sliding Spotify's card upwards as if throwing it away)

- Launch Spotify again from the Home Screen

- Go to "My Songs" from the sliding side menu

- Switch the Offline Toggle off and then back on.

 

Let us know if this solves the problem.

View solution in original post

24 Replies
SUGGESTED POSTS