Can’t find the downloaded tracks when offline

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Can’t find the downloaded tracks when offline

erencemt
erencemt
Newbie
‎2019-02-09 07:09 PM

For 2-3 playlists, when i add some new tracks to the playlist and go offline, i can’t find the new songs.OnlineOnline

 

OfflineOffline

 

 

 

Plan

Premium

Country

 Turkey

Device

iPhone 7

Operating System

iOS 12.1.2

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Re: Can’t find the downloaded tracks when offline

Loxer
Rock Star 16
Rock Star 16
‎2019-02-10 06:39 PM

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

LoxerRock Star 16
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