Can’t find the downloaded tracks when offline

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Can’t find the downloaded tracks when offline

erencemt
Newbie

For 2-3 playlists, when i add some new tracks to the playlist and go offline, i can’t find the new songs.6CFD477F-FF11-4C0C-B2D0-578FD264AEDC.jpegOnline

 

A47852DE-9126-4AB4-A10F-D4ABDF9911A6.jpegOffline

 

 

 

Plan

Premium

Country

 Turkey

Device

iPhone 7

Operating System

iOS 12.1.2

1 Reply
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Re: Can’t find the downloaded tracks when offline

Rock Star 15
Rock Star 15

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

LoxerRock Star 15
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